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General

Q. Where is Fabbxible physical store locate?

A. We are located in Bukit Mertajam, Penang. All the products are shipped from this warehouse.


Shipping

Q. How much is the shipping cost?

A. Shipping cost is free when purchase more than RM100. For total purchase less than RM100, the shipping  fee will be automatic calculate based on the location.


Q. Do you ship outside of Malaysia?

A. You can't check out in shopping cart. Send us email to get quote for shipping price.


Q. How do I track my order?

A. You can track it here.


Payment

Q. How do make payment?

A. Payment can be paid via system designed iPay88, Billplz or Paypal. COD is not available.


Return and Refund

Q. Can I return the product if I don't satisfy?

A. It is depend the reason: 

i. If you change your mind, you need to pay the shipping fee. Upon receiving product, we will return you the money.

ii. Wrong product/ product damage, we will send the replacement for the correct product. Depends on product value, we may let you keep or have you ship back to us with our shipping label.

For more detail, please see out refund policy